Apple Computer

2.0 star rating Rating - based on 22 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Review Posted 12/17/2011
Great Company and Products
I've had several experiences with Apple involving their hardware products and all have been positive - software not so much. I purchased a late 2009 iMac ($1200) that developed a case of the "yellow" tinge (display) within the first 90 days. C... Read More »
 
 
 
Complaint Posted 7/12/2011
Review 7/12/2011
BUYER BEWARE:

I bought a 5th GEN, 80GB, Ipod. After a few years the product has stopped outputting sound despite never dropping the product and always storing safely. Everything appears to work fine except no sound comes from jack or the connec... Read More »
 
 
 
Review Posted 7/11/2011
Review 7/11/2011
I have been using Apple products for 15 years and have used MS products since DOS days. I have dealt with Dell, HP, Compaq and IBM for hardware and even with Intel. The last two purchases of Apple products I have made were a 15" MacBook Pro and Ap... Read More »
 
 
 
Complaint Posted 5/27/2011
Review 5/27/2011
Apple has great products, though there seems to be an issue with people's user accounts. Customers aren't able to purchase apps or iTunes products due to an issue with the security code on the back of their cards. It seems like this has been an is... Read More »
 
 
 
Complaint Posted 5/22/2011
Review 5/22/2011
Extremely disappointed. Purchased a MAC Book Pro one year ago. The fan started making scraping noises. As directed, took to the local Apple Store. Received a voice mail two days later stating that although it was still under warranty, they would N... Read More »
 
 
 
Complaint Posted 4/8/2011
Review 4/8/2011
I have submitted two trouble tickets to Apple support about my itunes account. I switch computer from a PC to a macbook pro and ipad 2. During the transition I lost ALL of my itunes songs and purchases. I was denied the ability to redownload what... Read More »
 
 
 
Complaint Posted 2/10/2011
Review 2/10/2011
Apple failed to adequately provide warrantied support. Apple in joint agreement with AT&T agreed to replace a defective new device with a New device and with a new warranty and due to extenuating circumstance, was also to include extended Care war... Read More »
 
 
 
Complaint Posted 1/28/2011
Review 1/28/2011
In may of 2010 i went into apple to have my hinge on my macbook replaced as it was loose but still covered under my 2 year applecare warranty. I was told my laptop would need to be sent out and replaced and i would loose all my data and needed to... Read More »
 
 
 
Complaint Posted 11/15/2010
Review 11/15/2010
I was using my Mac-Book Pro 17in and it started to flicker/flash and I had grand-mal seizures.I bit my tongue and hit my head. I was laying on the bed when this happened. The paramedics had to come and examine me. I apparently urinated on myself d... Read More »
 
 
 
Complaint Posted 10/21/2010
Review 10/21/2010
I had a terrible experience ordering 2 new computers from Apple. I spent a total of $4567.00. The next day I get my daily balance notice from my bank with an additional charge from Apple Computers for $762.32. I call Apple and after being placed o... Read More »
 
 
 
Complaint Posted 10/1/2010
Review 10/1/2010
I recently bought a Mac Pro computer ($1800)and Adobe Creative Suite 5 Design Premium Student and Teacher Edition ($449.95)for my college student daughter. Both were purchased from Apple on the same order. The software requires validation of stude... Read More »
 
 
 
Review Posted 8/16/2010
Review 8/16/2010
I have a Iphone 3GS, my daughter at the time wasn't fully potty trained so sometimes when she got her PJ's on she didn't wear a pull up and we forgot to check. So one night she was playing with my phone and she feel asleep on it and wet the couch.... Read More »
 
 
 
Complaint Posted 6/23/2010
Review 6/23/2010
I have no resolution to my problem yet. I'm basically unhappy because I waited until the iPod 3rd generation models went on sale to buy a new one. What they ended up sending me was a 2nd generation. I only discovered this after updating to the new... Read More »
 
 
 
Complaint Posted 6/15/2010
Review 6/15/2010
I have been a faithful purchaser of Apple products for a number of years now, but I am going to be making a switch with my next electronics purchase.

I purchased an IMac in December (so just 6 months ago)-- with some limited add ons, the total... Read More »
 
 
 
Review Posted 2/2/2010
Review 2/2/2010
In the past year, Apple has replaced an apparently damaged iPod touch with no charge and little hassle to me. When I have returned products to other retailers, I have felt as though I were under suspicion for daring to bring it back. At Apple, the... Read More »
 
 
 
Complaint Posted 2/2/2010
Review 2/2/2010
I got a macbook pro with logic studio for 3600 dollars in November of 2008. The computer is 13 months old. I bought it to record music mainly. My windows desktop that is 7 years old out performs and is more stable than this overly expensive paper... Read More »
 
 
 
Complaint Posted 12/16/2009
Review 12/16/2009
I agree with Gary B. 100%. I had the same EXACT problem with my iPhone 3G. I turned my phone in for a physical defect of the screen developing hairline cracks which would be a PHYSICAL defect, and after fully inspecting it(or they at least had amp... Read More »
 
 
 
Complaint Posted 12/11/2009
Review 12/11/2009
I have 2 Apple tv's that both stopped HDMI switching after the recent 3.0 software update. I tried to request help on Apple's website and was told I would be charged a fee for support, even though I purchased the Apple tv's less than 6 months ago.... Read More »
 
 
 
Complaint Posted 11/24/2009
Review 11/24/2009
Apple computers is run by crooks who use excuses to not follow by their terms of warranty. They use excuses of chemical treated paper to excuse them from having to do any real inspections of equipment. My wife and I bought an i touch and both of t... Read More »
 
 
 
Review Posted 10/20/2009
Review 10/20/2009
Apple is a great company. I have never had any issues with my apple products and that includes my oldest power mac which is 13 years old and still running as a print server. I also have a first generation imac which is still kicking and gets daily... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (408) 996-1010 Address   1 Infinite Loop Mailstop 17-2L
Cupertino, CA 95014
Website   http://www.apple.com Email   dossj@apple.com
Contact   Nate Doss Other  
 
 
 
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