Dealtree, Inc.

1.6 star rating Rating - based on 7 reviews & complaints
This company's business is providing auction management, logistics and return processing services, software available for Manufacturers, Distributors and Retailers.  
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Dealtree, Inc. Categories
Sound Systems and Equipment
General Merchandise
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/11/2011
Review 3/11/2011
Dealtree is the company Best Buy uses for their Trade In program and it's a scam. I submitted a fully functioning, perfect condition laptop. Shipped via UPS in a large box stuffed to the brim and secured with bubble wrap. I have pictures of the l... Read More »
 
 
 
Complaint Posted 2/7/2011
Review 2/7/2011
Terrible customer service. The left hand doesn't know what the right hand is doing if you know what I mean. They want the money, but don't want anything to do with you after they get paid. Shop elsewhere and be happy. I warned you. Los Angeles BB... Read More »
 
 
 
Complaint Posted 12/28/2010
Review 12/28/2010
Bought a blu-ray player. Listing said that the package would include player, remote control, and cables. Package was missing cables and remote; without the remote control, the machine is 100% unusable. Dealtree said it would refund the purchase pr... Read More »
 
 
 
Complaint Posted 6/20/2010
Review 6/20/2010
I had to go through two customer agents to get my rma authorization to return a product I purchased from cowboom.com . The first one suggested that I had to pay %25 restocking fee which is not listed on the return information. Read More »
 
 
 
Complaint Posted 6/10/2010
Review 6/10/2010
This company handles BEST BUY TRADE IN PROGRAM (www.bestbuytradein.com). They scam people out of their electronics. Bait and switch. I sent them a perfectly working Toshiba HD DVD player and 32 movies that they quoted at $58.00 with a turnaroung t... Read More »
 
 
 
Review Posted 6/15/2009
Review 6/15/2009
I purchased an Xbox 360 and it arrived very quick and was just as described but a few days later I was playing it (probably too long and it was really hot) and it got rrod so I went online and requested an return and the same day they sent me a sh... Read More »
 
 
 
Complaint Posted 10/25/2007
Review 10/25/2007
Coustomer beware. I bought and item from this company on ebay. They did not include everything in the box. I left them negative feedback on ebay and the retalliated with negative feedback when I did everything that was asked of me. This is a compa... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (949) 305-6600 Address   30 Executive Park Suite 100
Irvine, CA 92614
Website   http://www.dealtree.com Email   alan.shinnick@bestbuy.com
Contact   Alan Shinnick Other  
 
 
 
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