Complaint
Posted 6/12/2012
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1 Review
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0 Question
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42 Profile Views
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0 Answer
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Trustlinker since 02/29/12
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Houston, TX
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DO NOT BUY FROM THESE PEOPLE
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These people should be arrested. They are crooks. They owe me $1900.00 since January. Keep saying its in the hand of accounting. I contacted the District Attorney of Orange County. No answer back. I then filled a complaint form with the California... Read More »
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Complaint
Posted 6/7/2012
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1 Review
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0 Question
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47 Profile Views
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0 Answer
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Trustlinker since 06/07/12
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Scam
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Had same problem as others. Ordered,nothing sent, continuous attempts to get $324refund. Said the check was in the mail. Sent email to verify that. All scam. Better Business Bureau complaint....and still no response. Now have F rating for 3yesrs... Read More »
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Complaint
Posted 5/24/2012
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1 Review
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0 Question
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53 Profile Views
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0 Answer
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Trustlinker since 05/24/12
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THOUSANDS OF DOLLARS LOST IN SCAM
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EVERY BAD REVIEW IS EXACTLY WHAT HAPPENED TO ME.. THE REVIEW THAT SAYS OH THEY'RE SO GREAT, I'M SURE IS PART OF THEIR SCAM... THE BBB JUST SENT ME NOTIFICATION THAT THEY'RE CLOSING THE COMPLAINT LIKE THEY'VE DONE WITH EVERY OTHER COMPLAINT SINCE T... Read More »
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Complaint
Posted 5/7/2012
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1 Review
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0 Question
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51 Profile Views
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0 Answer
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Trustlinker since 05/07/12
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Poor to Abysmal
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All those that say do not by from these folks... They are correct.
I asked the BBB to get involved, also American Express. This company
did not even respond to them, let alone me and my concerns.
Save yourself time and money and look elsewhere fo... Read More »
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Complaint
Posted 4/1/2012
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1 Review
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0 Question
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76 Profile Views
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0 Answer
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Trustlinker since 04/01/12
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Do not purchase from this company
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Purchased a patio heater in December, similar to another review, I was told the product was no longer available. I was sent an email confirming the cancelation of the order in January and have not received the credit almost three months later. Thi... Read More »
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Complaint
Posted 2/2/2012
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1 Review
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0 Question
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59 Profile Views
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0 Answer
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Trustlinker since 02/02/12
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Do not purchase from this company!
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Company does not credit accounts for non-shipped items. It's very frustrating dealing with them on the phone or with email. They always have an excuse as to why the credit has not yet happened.
Do not purchase from this company! Read More »
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Complaint
Posted 1/18/2012
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1 Review
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0 Question
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66 Profile Views
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0 Answer
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Trustlinker since 01/18/12
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Complaint
Posted 1/17/2012
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1 Review
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0 Question
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91 Profile Views
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0 Answer
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Trustlinker since 01/17/12
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Review
Posted 11/17/2011
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1 Review
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0 Question
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74 Profile Views
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0 Answer
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Trustlinker since 11/17/11
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Review 11/17/2011
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Just wanted to take a minute to convey my sincere appreciation for the customer service I received from Justin. He has helped me multiple times in the last couple of days. For this reason, I will continue to shop your site! Was most helpful and co... Read More »
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Review
Posted 10/3/2011
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1 Review
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0 Question
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74 Profile Views
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0 Answer
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Trustlinker since 10/03/11
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Review 10/3/2011
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Amazing people! i just received the heater i purchased and i am more than satisfied. i was a bit confused on the product so i gave them a call. i got an answer right away. didn't have to wait on hold. i spoke to a very nice gentlemen , i dont reme... Read More »
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Review
Posted 9/7/2011
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1 Review
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0 Question
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100 Profile Views
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0 Answer
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Trustlinker since 09/07/11
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Review 9/7/2011
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Hello there!
My husband and I just arrived from England last night at 11PM, so now I have just read your lovely message. It seems that while we were gone the person who house-sat for us decided to try solve the directors chair problem. He did i... Read More »
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Review
Posted 10/26/2010
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1 Review
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0 Question
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84 Profile Views
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0 Answer
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Trustlinker since 10/26/10
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Review 10/26/2010
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I purchased custom covers from the company. The lady that spoke to was extremely helpful. When the order delivered, I found that the package was damaged and one of the covers was missing. The customer service manager Steven was very quick to jump... Read More »
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Review 8/8/2010
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Company does not credit accounts for non-shipped items. They refuse to provide a prompt credit for out of stock items and does not respond to phone calls or emails. Do not purchase from this company. Read More »
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Business's response - on 8/25/2010
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You have made a very generalized statement. When looking at the specifics of your account with us, we noticed the following:
You placed your order with us and it was sent to the warehouse for shipping. At the time it was sent to the warehouse our... Read More »
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