Bally Total Fitness Corporation

1.5 star rating Rating - based on 31 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 9/14/2011
Review 9/14/2011
I haven't been a member for years. I never gave then permission to mail me at my home. They are trying to extort me for $1 to stop the mails by sending me to another company. Bally applies the Direct Marketing Association’s (DMA) Mail Preference S... Read More »
 
 
 
Complaint Posted 5/18/2011
Review 5/18/2011
I signed up for Bally Total fitness is 2001. It was quite pricy, but I figured since I signed a contract I would stick to it. When my three year membership expired, I didn't renew. For a while I would receive renewal notices and at one point it en... Read More »
 
 
 
Review Posted 5/15/2011
Review 5/15/2011
This fitness club is great. I signed up my wife & myself and they would follow up on us to make sure everything was going great with our membership to see if we had any questions, they also gave us a free trial with a personal trainer and everyone... Read More »
 
 
 
Review Posted 4/12/2011
Review 4/12/2011
I joined Bally's in 1/2010 and my wife got a free six month membership. We did well and lost weight and enjoyed our experience overall. My only complaint was with noisy guest who stood around talking rather then working out. We failed to keep up o... Read More »
 
 
 
Complaint Posted 4/1/2011
Review 4/1/2011
BALLY LOVES TO DECEIVE SENIORS.

My mom is a senior in her 70's.

Without consulting me (I've read several horrible Bally membership stories on the net), she signed a contract with Bally Club (1628 N. El Centro Avenue, Los Angeles, CA 90028) f... Read More »
 
 
 
Complaint Posted 2/10/2011
Review 2/10/2011
To Whom It May Concern:

My experience with Bally's is not a great one! For one the club was not a good one. The Child Care facility was a joke! And the machines were broken, and the tv's never worked.

I had to live out the three year contra... Read More »
 
 
 
Complaint Posted 2/9/2011
Review 2/9/2011
Just like everybody else, I was lied to and scammed by Bally Fitness Center in Culver City, CA. Below is my letter to its corporate office. I sent this email to my credit card company as well disputing the charges. The bottom line, the company res... Read More »
 
 
 
Complaint Posted 9/30/2010
Review 9/30/2010
I have tried to contact Bally's on and off again for one full year. The club near my house closed and according to my contract if my club closes and another is more than 10 miles away I can cancel my contract. I have sent letters (more than one) t... Read More »
 
 
 
Complaint Posted 9/13/2010
Review 9/13/2010
My trip to hell w/ Bally Total Fitness began in late fall of 2008. Stupidly, without researching, I signed up with Bally's because it was so close to my job. BIGGEST MISTAKE OF MY LIFE. My first clue that I shouldn't have joined was the fact that... Read More »
 
 
 
Complaint Posted 6/18/2010
Review 6/18/2010
In June of 2009 my sister and I went to Bally's Health club at 1914 S. Bundy Drive in Los Angeles, interested in signing up for personal training sessions and a possible membership for our other sister. We were approached by the gym's manger and o... Read More »
 
 
 
Complaint Posted 6/11/2010
Review 6/11/2010
Hi,

This Encino location is a dirty, smelly gym.
I have called the corporate office, talked to managers, nothing changes.
The men's locker room is trashed; broken lockers, trash everywhere and smelly. Avoid this gym at all costs.

I'm lo... Read More »
 
 
 
Complaint Posted 6/2/2010
Review 6/2/2010
In trying to call Bally's to revise my personal information in regards to paying my bill online, and in trying to change my address, I was on hold the first time for 45 minutes. I hung up and then called the Bally's close to my home where once aga... Read More »
 
 
 
Complaint Posted 5/6/2010
Review 5/6/2010
!!!STAY AWAY FROM BALLY'S!!!! Their customer service is awful, they are liars and cheats. In order to cancel a membership they want you to write into Washington D.C. (How Ridiculous)!I did not sign up in Washington D.C. I have never ever had such... Read More »
 
 
 
Complaint Posted 4/30/2010
Review 4/30/2010
Horrible customer service. Managers have no customer skills whats so ever, and their corporate office does not even have a complaint department where you can speak to someone higher up. Contracts are not as accurate as they portray it to be, and m... Read More »
 
 
 
Complaint Posted 3/9/2010
Review 3/9/2010
This company does not provide the services they advertise. If you have a dispute, you will not be able to resolve it with anyone because they are not empowered and then are not honest about actions they say they will take.

I would not recommend... Read More »
 
 
 
Complaint Posted 2/20/2010
Review 2/20/2010
Bally Total Fitness is one of the most difficult companies to communicate with either by phone or email. I had a contract issue and they essentially ignored my attempts to communicate and without warning notified the credit bureau which, to date,... Read More »
 
 
 
Complaint Posted 2/11/2010
Review 2/11/2010
BEWARE OF BALLY TOTAL FITNESS. I PAID $1440 FOR A LIFETIME MEMBERSHIP THEN 9 YEARS LATER WHEN I WENT BACK TO BALLY'S THEY SAID THEY HAD NO RECORD OF ME WHAT SO EVER THEN WHEN I FILED A COMPLIANT WITH BBB THEY LIED AND NEVER REALLY ADDRESSED THE IS... Read More »
 
 
 
Complaint Posted 2/11/2010
Review 2/11/2010
Beware signing a contract w/ Bally's. If you move, or your local club closes down, they will expect you to drive up to 25 miles to another location to work out. Doesn't matter if its inconvenient to you or out of your way. As long as one is within... Read More »
 
 
 
Review Posted 2/2/2010
Review 2/2/2010
Be very careful, they will take advantage of you. Please don't ever try to file a complaint they will throw you out. Check out all your options before going t to ballys. Read More »
 
 
 
Complaint Posted 2/1/2010
Review 2/1/2010
This is the worst company I have ever dealt with. I have been charged for the past 7 years and I cannot get out of my contract! They will not answer the phone, I stayed on hold for an hour! This company does not respect its clients and will hold y... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (562) 484-2000 Address   12440 East Imperial Highway 300
Norwalk, CA 90650
Website   http://www.ballyfitness.com Email   TD'Ambrogi@ballyfitness.com
Contact   Tina D'Ambrogi Other  
 
 
 
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