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United Telecom Inc is a Fraud!
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I was contacted by Barbra from "AT&T Corporate Office in Los Angeles" stating that when I recently switched to AT&T we were supposed to have received a credit from AT&T which we did not receive. She went further to state "that AT&T had switched from SBC to United Telecom for long distance billing and that I was supposed to have received a credit and that my monthly billing should have been $29.99 a month". I asked her 4 times to verify that she was indeed with AT&T and that NOTHING would change from my bill, nor would I be switching to another carrier. She stated that she did work for AT&T and that AT&T recently switched to United Telecom for their long distance and they had to go on to a voice recording system that verified they told me about the switch. By doing so they would issue my company a credit for $100 plus an additional credit for fees accrued since the time I started with AT&T.
I am kicking myself for agreeing to the voice recorder, but I trusted her since I asked specifically 4 times if she was working for AT&T and NOTHING was going to change to which she blatantly lied to me and told me she did work for AT&T and this was just a measure to notify me.
Immediately after I got off the phone with Barbra, I called AT&T to confirm they had switched from SBC to United Telecom. I spoke to two representatives from AT&T who told me that AT&T had not changed anything and this was a trick to have people switch to other carriers.
AT&T can and will block any tricks like this but you MUST CONTACT AT&T TO GET THIS DONE!!! I am really glad they were able to help me before this became a problem.
United Telecom fraudulently held themselves out to be AT&T. BEWARE UNITED TELECOM!!!
I wish there was a way to get a class action lawsuit against companies like this!
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