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Review 6/20/2010
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DON’T DO ANY BUSINESS WITH TRANS UNITED - US DOT : 1820565 UNLESS YOU ENJOY
• All your personal belongings arrive weeks after promised, in addition to it being broken.
• Having to deal with the most evasive people in customer service, since every time you call you talk to a different employee altogether.
• Your questions are never answered directly, instead the response “I’m sorry, I can’t tell you any information as of right now,” is repeated over and over again.
• Having to deal with a new temporary trans-united employee every time you call and start telling your concern all over again. In turn you would hear that “I am new dispatcher/customer service representative and don’t know what anyone before me has promised, but this is how it is going to work from now on------whole new story”
• Getting frustrated easily since there is no guarantee when your belongings will arrive.
• You get pleasure from knowing that most of your items are broken after you give your full payment (they won’t reduce any single penny but take away money first and then start unloading your items) !!!!!!
• You want to experience all your original terms and conditions you setup with moving consultant, in my case, Anthony, become NULL AND VOID and get dragged with their terms and conditions once they pick up your stuff from your home!!!
I really appreciate the driver and his partner in the whole process as they found to be very helpful and honest.
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