|
|
Review 8/29/2011
|
|
AWFUL!!!! TERRIBLE!!!!! WE WILL NEVER, NEVER, NEVER TAKE OUR CAR TO THEIR COLLISION REPAIR DEPARTMENT AGAIN!!!! They gave us an original repair estimate only 800 BELOW the amount it would have taken to total our car.... ONLY TO UP THEIR BILL OVER 1500 AFTER THE FACT... Suspicious???? (had they been closer in their first estimate they wouldn't have gotten the job!) PLEASE SHOP AROUND BEFORE YOU DROP YOUR CAR OFF TO THEIR COLLISION REPAIR DEPT. LESSON LEARNED!!!! I was in a wreck about 3 months ago... IT TOOK THEM 2 MONTHS TO GET THE CAR FIXED!!! Terribly slow and terribly slow at RESPONDING... Geico suggested to take the car over there to get an estimate, to get us started... and because it took them 2 WEEKS to get our estimate back, we had no choice bu have them fix it, since WE NEED OUR CAR TO GO TO WORK, and we knew we only had rental car coverage for 30 days... and taking it to another body shop would have delayed getting our car back way too long... I ended up calling EVERYDAY.. and put pressure... it was ridiculous and stressfull... extremely frustrating... I had to call Geico and raise HELL for them to call Harrys on the Hill and push the issue to get our car back! When we finally got the car back, there were drippings of paint, scratches from their hoses and a tail light that was supposed to be replaced, had been forgotten... SLOPPY JOB. Also, we started driving it and the interior lights would come on for no reason, some of the "repaired lights" weren't working... main console was completely loose... and they were supposed to be the middle guy between us and Skyland automotive and there were some issues that would take WEEKS after we got the car back to get them to 1: agree to fix it; 2: FIX IT. we would call and they would give us stupid excuses and always blamed Geico or Skyland... when we actually feel they never really followed up... I feel it is deja vu all over again... I will have to call them EVERY DAY and be on their case for them to do something!!! PLEASE SHOP AROUND!!!!.. Don't let this happen to you!!!!!!
|
|
|
|
|
|
|
|