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Fleet Direct is the exception to the rule! Thanks!!!!
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I wanted to extend my utmost gratitude to Fleet Direct for a car buying experience that has been nothing less than exceptional! What struck me was the level of INTEGRITY under which this company operates.
Rami, my sales associate was professional, had an impressive and vast knowledge base, was extremely candid, and was 100% invested in finding a car that would work best for me without bias. He was available at all times to answer questions, displayed great patience, and paid great attention to detail; truly a rare gem in the world of business and communication.
I was not only offered the best price upfront which was well below the true market value, but was also given an extremely low financing rate (in spite of being a first time buyer) and the trade-in value of my old car that could not be matched! The signing and delivery of my civic coupe took less than 20 minutes, all without having to step one foot into a dealership! I was also pleasantly surprised to find that my vehicle had additional equipment/accessories installed free of charge.
As with most things these days you have to expect something to go wrong, particularly when you are relying on another person, but I can’t tell you how great it felt to know I was getting a wonderful deal in a short frame of time with a broker who pulled out all of the stops. Not only did he follow up with me after delivery, but when my car got rear ended on the freeway that same day, he took me to a repair shop and inspected the car for me after the repairs had been made! Who does that?!
When it comes to making a big purchase, it is natural to think that you are your biggest advocate. For those of you who are skeptical about using a broker, make Fleet Direct your exception. The only difference from buying the car yourself is a lot less hassle, frustration, and stress. They have developed all the relationships and have done all the leg work for you. I think in this day and age, we as consumers should continue to support those in the business that are hard working and make an honest living!
Thanks again Fleet Direct!
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