Kathleen M.'s review of Federal Loan Modification Law Center

Federal Loan Modification Law Center

         
Customer Reviews & Ratings
Complaint Posted 5/27/2009
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Review 5/27/2009
My husband and me were in desperate need of changing our mortgage loan. Because in October 23,2009 I had a heart attack and we had no insurance my medicines cost three hundred dollars a month and the doctor told me it’s the medicines or death. With the economy, his pay has been cut and I lost my job before the heart attack. I was working for a temporary company. Now they will not let me work. I call after hearing on TV about FLM Law Center. On January 22,2009 I talked with Mike Cherry .I had many questions about the company and he said was happy to answer all of them. I had talked with a law firm in Jacksonville. Who had said he would only charge one thousand but did not sound like he could help? Mike said the company has a 99% success rate and if they cannot help us, we will receive a full refund in ten days. He said they can get our rate down 4 to 4.5% also saying that this service is money back guaranteed .he said our fee will be 3500.00
1000.00down and 1000.0each mount. We gave him 1000.00that night draft out of our checking account. Five day later Treay Perazzo was assigned he ask us to send a list of documents and we did he even said I GOT IT in e-mail. About I had not heard any thing so e-mail him back he turned things around saying he was weighting on a form. Therefore, I informed him about the e-mail saying I GOT IT. His response was it is good that we waited as Litton, Countrywide and First Franklin came out with new Loan modification programs since President Obama passed the bill to help the banks, and after two weeks of not hearing from him I e-mailed him again his response was I am no longer with FLM I have moved on to better things you will be assigned a new representative. After three weeks of calling, we get e-mail from Stephanie Assail. Then it started again I then received court papers in the mail I called Stephanie she said our case negotiator named Taniesha had informed her the approval should be to us in two weeks. Well said to say we received court papers with a sale date. We try calling our lender and a Cindy will not return our phones either. In addition, one time when did get her on the phone and we where have some phone issues due to bad weather. We could here her but she could not here us and she made a comet to a co-worker that she was not going to help another white person because we did not get her present in to office and his bill was not for us. In addition, she never returned our calls. I keep calling and did get some that sounds like he cars we shall see but he did say we might lose our house still. If any one can help me in any way let me know what we can do. I now here the company has been shut down. We need our 3500.00 dollars to move with. And we need a lawyer now. You can e-mail me at snowr@comcast.net Thanks for any help….
 
 
 
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Hours   Phone   Address   7555 IRVINE CENTER
IRVUNE, CA 92618
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