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Awesome Moving Company
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I am very pleased to take the time to write a comment on Dynasty Movers. I recently needed moving services and started looking around with a week in advance for a fair quote and quality service. Out of numerous paper and web advertised services in the
Orange County area what I came across was: 1- Some of my messages were returned only on the next day or not returned at all. 2- Arrogance, attitude and disdain, I felt like I was dealing with buccaneers. 3- Some sounded like apprentices/wannabes, such as 2
guys and a truck. unlicensed, uninsured 4- Basic questions vaguely answered or unanswered at all 5- People too busy to do business with me, a prospective customer 6- Their marketing and advertising wording/imaging blew up within the first minute of conversation.
Most sounded like the bait-and-switch or promise-but-don’t-deliver scenarios. 7- Some barely spoke English. And the list goes on and on. Then I reached Dynasty Movers and within 30 seconds I knew I was interacting with reliable, respectful and dedicated professional
human beings. Their impressive phone manners kept me going. They pleasantly took the time to explain everything in detail; they even emailed me a detailed scanned copy of the invoice and every time I called back for details they were always happy to assist
me with an exceptional level of attention, professionalism and respect. On the moving day, the movers actually arrived 5 minutes earlier driving a larger than expected truck. And those 2 folks were just awesome, friendly, respectful, hands on and fast. And
always in touch with the office like in a military operation. The job was diligently done in a timely manner, effectively and within the estimated quote. Shortly after I learned that the dedicated business owner, David, is a former US Marine who keeps a roaster
of over 20,000 happily satisfied customers. Dynasty Movers excelled in all aspects of the job and have earned my business for life. Those exemplary individuals deserve the respect of this community for the way they work. It’s not cheap talk or advertised pictures/pamphlets
saying what one wants to hear/read that earns customers, it is select people like them that build a perennial company. And to most movers out there here’s my advice: Take long seminars with Dynasty Movers on Human Relations, Customer Relations, Assertiveness,
Reliability, Honesty and Truthfulness. You eventually succeed as a business.
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