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Review 10/27/2010
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Dollens Electric was the low bid on removing my solar array and replacing when my roof was being replaced. They provided a 4 year guarantee on their work.
They were able to schedule when required by the roofer. They had to figure out what the previous electrician had done. They took more off my roof than I expected they needed to. They were right to do that. It made the job for the roofers easier and added no time to complete their job.
When the roofers (working as general) neglected to contact Dollens, Steve called them to insure that coordination on the new parts required was done correctly.
As the roofing started, Steve called to ask when we wanted to schedule re-install. I asked the roofers when and Dollens actually came out and re-installed while the roofing job was being wrapped up.
When parts needed to be replaced, Dollens did it without exceeding their estimate. Contract signing was easy. Each step of the way they kept me informed, even when they found they were stuck in traffic I got a call telling me they would be 30 minutes late.
And since I now have electricity again coming off my roof (even before the roof work is completed), I am pretty darned satisfied.
Now if only I could get the roofers to be so responsible.
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