Troy B.'s review of Camper Rentals USA, LLC

Camper Rentals USA, LLC

         
Customer Reviews & Ratings
Complaint Posted 8/27/2010
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Review 8/27/2010
Renter BEWARE:Very Nice RV that I only drove locally to the Beach. Rented it with the full cleanup fee. Great Experience UNTIL returned and got the surprise of my life. I should have known when the Owner, Eric, was telling that I was getting a great deal. I guess he's makes it up on the backend.when he charged me an additional $165 for a fine scratch on the top foot of the RV. When he encouraged me to come to his facility to discuss and he show me the next day, he NO-Showed and I had to hunt down maintenance staff to explain the issue. Having been told it was a 20 to 30 min. buff job plus seeing the the RVs next to mine were scratch 10X worse, I figured whatever 25 minutes costs. And after no-showing he never had the professionalism to call me back, tell me what he was charging me. He got his extra day rental fee which is what he wanted and lost a customer for LIFE. I would rent from ANY of the other camper places in Ventura County.
 
 
 
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Additional Business Information
Hours   Phone   (805) 641-4100 Address   2606 N. Ventura Ave.
Ventura, CA 93001
Website   http://www.camperrentalsusa.com Email   erik@camperrentalsusa.com
Contact   Erik Steur Other  
 
 
 
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