Stuck on Hold's review of Adobe Systems Inc

Adobe Systems Inc

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Customer Reviews & Ratings
Complaint Posted 8/26/2009
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Review 8/26/2009
This company makes really good software but has really bad customer service. If you have a small problem you can usually get someone to help you. But if you have any kind of more complicated issue, it is nearly impossible to get a hold of anyone knowledgeable with authority. It's incredibly frustrating because their software is very expensive - and once you make your files in it, it's very difficult to open them in any other applications. Designers can lose weeks of work trying to get help from customer service.
 
 
 
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Additional Business Information
Hours   Phone   (408) 536-6000 Address   345 Park Ave
San Jose, CA 95110
Website   http://www.adobe.com Email   jtranber@adobe.com
Contact   Jeff Tranberry Other  
 
 
 
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