JOel C.'s review of Action Asphalt of New Mexico

Action Asphalt of New Mexico

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Complaint Posted 8/27/2019
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Stay away from these guys
Oct 10, 2018. We need some warranty work done on an expensive chip seal job. After several calls and time spent Patrick told me he will come out in the Spring 2019 and take care of it. I'll modify this review once I find out how the work comes out. _________________________________ Modified May 15, 2019. I'll modify again if things work or not. Our driveway looks like a gravel driveway with loose gravel on the entire surface. It is supposed to be a solid chip seal surface. The last layer was tan gravel to match our surroundings, however it did not seal, since it was dirty gravel in the first place and not washed properly. I am still waiting for Action Asphalt to follow through on what they agreed to. John, one of the owners, told me they have a big job elsewhere and won't be able to do it until July. During the same conversation he told me he did not think it was their fault, and it is the first time he has heard about it. However, I notified them of the lack of bonding of the gravel twice the first year and 2 more times after that. That first year, John told me to give it time to bond. They also told me if there were any problems they would take care of it. I hope they do. It was an expensive job. ____________________ 8-27-19 More phone calls, more excuses from John and Patrick. The top colored gravel has almost washed away. Now the black layer is cracking and eroding away as well. Time to find a good contractor that can fix this mess. See photos.
 
 
 
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Additional Business Information
Hours   Phone   (505) 292-9046 Address   1512 Deborah Rd SE Ste 187
Rio Rancho, NM 87124
Website   Email  
Contact   John Croughin Other  
 
 
 
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