Complaint
Posted 9/11/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/11/20
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MIAMI, FL
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my score went down 21pts
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my score went down 21 pts.
I was tracking my progress and telling m agent news about my score.
I have never told about my rights to cancel my membership my five-day cancelation policy
My agent did not help me to cancel my membership. she told me d... Read More »
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AVOID THIS COMPANY!!!!
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I was searching online last month for setting up credit monitoring for Equifax DIRECTLY and somehow got on this site. I was thinking that this was their site but in fact it was a different one. They charge $10/mo more, and when i realized i immedi... Read More »
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Business's response - by RachelleAon 11/14/2013
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We have reviewed this account. The member did an internet search for www.equifax.com. When internet searches are done, many options appear in the results page (We do not control these results or the order in which they appear). In order for this p... Read More »
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STAY AWAY
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Let me first say this I wish I had found this website sooner! I tried their free trial, and went to cancel it, and it said I had to call. THEY DON'T ANSWER! SO I went in and was like ok the basic account is not too bad 17 bucks a month to get my s... Read More »
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Business's response - by RachelleAon 4/18/2013
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Right now the hold time for customer service is less 5 minutes. Also, at anytime a caller can press 1 to leave a voicemail message. You will receive a call back within 24 hours.
If you prefer, you can email supervisor@smartcredit.com. A supervis... Read More »
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Review
Posted 4/16/2013
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1 Review
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0 Question
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10 Profile Views
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0 Answer
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Trustlinker since 04/16/13
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Really Enjoy
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I have been with the company for over 1 year. I really enjoy their service. My score has gone up. I like their monitoring. I was applying for a best buy card and it told me right away about the application. Read More »
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Review
Posted 6/13/2012
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1 Review
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0 Question
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55 Profile Views
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0 Answer
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Trustlinker since 06/13/12
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Website VERY easy to use!
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I have been a member for more than a year and the user interface has allways been easy to use and find what I am looking for. I only wish they had all the credit reports available but so far I have not been able to find another company that does.... Read More »
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Complaint
Posted 10/24/2011
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1 Review
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0 Question
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101 Profile Views
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0 Answer
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Trustlinker since 10/24/11
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Review 10/24/2011
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I have been trying to close my account with SmartCredit.com for days now and can not get a hold of anyone on the phone or by email. Every time I call I am on hold for an hour. How can I cancel my membership with them without getting myself into a... Read More »
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Complaint
Posted 7/12/2011
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1 Review
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0 Question
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104 Profile Views
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0 Answer
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Trustlinker since 07/12/11
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Review 7/12/2011
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DO NOT TRUST SMARTCREDIT.COM!!! I opened an account and then closed it two days later. I decided paying $29.95 per month to stay informed about my credit was not right for me at this time in my life. I was then CONTINUALLY charged $29.95 for FIFTE... Read More »
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