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Please Learn from my mistake
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To bad you cannot give negative stars.
The "security" lock Mulholland Security installed on my gate does not lock. I found it wide open this morning.
Most likely this is because the post that Mulholland Security installed that holds up the gate is wobbly and is about to fall down. So If I wiggle the loose post sometimes I can get the lock to lock.
The Liftmaster Gate Opener Mulholland Security installed can be opened with a gate opener you can buy from Amazon for under $10. When the Mulholland Security "expert" came out to fix this problem he said he had reprogrammed the Liftmaster so the Amazon gate opener would not open it. I had fortunately held one Amazon opener back. And checked the Mulholland Security technicians word. The Amazon gate opener still opened my gate. The Mulholland Technician had done nothing at all.
This does not really matter as the Liftmaster Gate Opener only closes the gate half the time. I asked Mulholland Security to fix this problem but Mulholland Security told me that even a pebble will stop the Liftmaster from closing the gate and you have to keep the track immaculate and free from dirt. Since the gate is installed outside I question the "expertise" of Mulholland Security for choosing this particular gate opener for an exterior installation.
I made the mistake of paying Mulholland Security for my security gate project prior to the nail holes being filled in on the gate. Big mistake.
Much to my dismay Mulholland Security could not figure out how to fill in the nail holes to match the gate. Some of the nail holes are too light. Some of the nail hole are too dark. Some of the nail holes are not filled in at all. So now I have a polka dotted gate. It looks really bad.
The Mulholland Security "expert" said, "that's just what happens with wood and you can never get the nail holes to match the stain and they will always show." I have a whole house full of wood trim and the nail holes match perfectly. But Mulholland Security did not install my wood trim. Fortunately I had a real craftsman do that.
I don't feel too bad though because the Mulholland Security Salesman is so smooth he could sell ice to an Eskimo. And he was very aggressive, prior to my choosing Mulholland Security for this project the Mulholland Security Salesman repeatedly called me and would just show up at my home without an appointment and bang on the door until I answered it. This was an effective sales ploy for Mulholland Security because it made me realize I really needed a gate to keep such aggressive sales people out.
This is why you should not buy anything from Mulholland Security; Mulholland Security responded to my bad review on Yelp saying Mulholland Security is proud of the work they did for me. Mulholland Security seems not to realize what a bad job they did for me. Or Mulholland Security is most likely laughing all the way to the bank.
I'm waiting to go into mediation with the Contractors Licensing Board to correct all the problems with this project because Mulholland Security will not fix them. Mulholland Security does not see the problems as problems. It has become obvious to me Mulholland Security does not have the expertise to correct the problems so I am concerned regarding the outcome.
From the amount of Spam I still get from Mulholland Security they put their money into advertising not into their products. They are experts at advertising and sales.
Mulholland Security is not expert on security or building quality custom gates.
I had two other estimates prior to going with Mulholland Security which were half the cost.
I didn't want to run into any problems with regard to quality craftsmanship so I went with Mulholland Security's much higher priced bid.
Also Mulholland Security had really good reviews on Yelp. (Which I have now found out by reading another bad review on Yelp that Mulholland Security gave discounts for good reviews.)
Obviously you don't get what you pay for from Mulholland Security. Talk about being "pound foolish" and not "penny-wise."
Hopefully someone will learn from and benefit from my very, very expensive mistake.
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