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Review 1/22/2011
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Update 3-6-2011
Please be advised that Rafael Aaron Segovia of Liberty Iron Gates, Co. owes es the sum of $800.00 because A.failed to complete contractual obligation. B.repeatedly rescheduled and canceled start date. C.said he had pictures showing where he had done work on the gate for our home but never produced those pictures.D.entered into a contract with us, on April 1, 2010. he received 2 payments in the amount of $500 each totaling a sum amount of $1000, but never started the work.No work has been completed nor started. When given the chance to fix this situation he forgot what he agreed to in the contract and then refused to honor what he agreed to. He then agreed to completely refund our money, however only $200 has been refunded (It took months to get that amount). The following conversations resulted in him constantly saying the check was in the mail, and we never received anything else. His numbers are now disconnected. We want our money back or gate equipment at the value of what he owes. If he is reading this, u have our numbers. Call us! I will keep readers posted on progress, if any. Thanks!.........................................................1-22-2011 This company is completely unprofessional, and at this point I can call them crooks. The owner came to our house, took our order, collected payments and then missed the start date. He forgot. Then he rescheduled the start date twice and made up excuses as to why he was unable to come. He was there on time to collect his payments though. Then we decided to cancel because he never showed up with the photos of the gate he was going to make, and he never started the work. We were going into the 2nd month over the start date. We gave him another chance because he seemed like he was nice and we wanted to resolve it. But when his guys came, they were trying to lay the concrete HALFWAY around the driveway. And when my husband got on the phone with the owner. The owner was arguing and COMPLETELY had forgotten what kind of gate he agreed to build. We video taped everything that day. We spoke with the owner and he agreed to pay us back within a month. That was about 6 months ago and we have been going back and forth until today trying to get the rest of our money. He has only given us back $200 of the $1000 he owes us. He is very confrontational and does not return calls. I will keep you posted on the final outcome. And now one of their numbers is disconnected. We our out our money and have NO GATE!!
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