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Run Away from this company.
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Do not use this company for evaluations. I had to use them because I went to Puerto Rico for nursing school. The Florida Board of Nursing requires an evaluation and they give 5 different companies that have been approved. I chose Josef Silny and would very much regret that decision. Their website says that the complete an evaluation within ten days from the time that they receive all of your documents from the school. Once they receive the documents they assign an evaluator and the ten day period starts. My evaluator did send an email saying that they had all my documents. She then went on vacation for a week and never transferred my case to another evaluator or notified me that there would be a delay. Luckily, I discovered this before it was too long and they assigned another evaluator who completed the evaluation in 12 days, so 2 days later than they said they would. I was not going to make a big deal about this but then the evaluator sent the documents to the wrong state. I did not figure out this mistake for almost 5 additional weeks. When I informed the company that the Florida Board of Nursing did not receive my documents, my evaluator told me that they must have lost them since people were working from home during the pandemic (not taking any responsibility for her mistake). She sent me proof that she had sent the information. The problem was is they sent it to New Mexico, not Florida. I lost over a month of wages plus I was delayed in helping the sick and dying during a pandemic. After many emails back and forth demanding my money back the owner sent me this.
Mr. :
I understand that you are angry and upset. Ms. Nikaj already apologized for this human inadvertent error and I too apologize. However, there will be no refund. The application which you read and signed states in three different places that all fees are non-refundable. We guarantee tunr-around times for rush evaluations. However, you did not request nor pay a rush fee. There is no guaranteed time on non-rush evaluations. You did receive your evaluation and so did the Florida Board of Nursing. Please read the information above your signature. If you do decide to take us to court I am confident that we are going to win and you will be responsible for our attorney fees.
However, I would be willing to do something for you to show good faith. Many applicants to the Florida Board of Nursing also apply to the New Mexico Board of Nursing. While such re-evaluation costs $340 we are willing to prepare your evaluation for New Mexico at no additional cost to you.
Josef Silny, President
Josef Silny & Associates, Inc.
International Education Consultants
7101 SW 102 Ave.
Miami, FL 33173
305-273-1616
www.jsilny.org"
This is the response from the owner of the company. I too am a business owner and I would never tell a customer, oops we messed up but too bad. I'm not sure if you noticed his sad attempt to make me feel better by offering a free evaluation to New Mexico. Firstly, I don't live in New Mexico I live in Florida. Secondly, they already sent my evaluation to New Mexico Board of Nursing. So he offered me nothing it was an empty attempt to make himself look good. Obviously, he thinks I am so stupid that I would be happy about that offer. What a joke and honestly even though the documents says no refunds that does not mean if they don't do their job they still don't have to refund any money. This is a large company and the owner is just a bad human being and doesn't care about his clientele after he gets his money. I would really think very hard about supporting this business.
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